Privacy Policy

Last updated: August 2025

1. Data Controller

Enthalpic SRL
Rue de Maibelle, 21
5100 Jambes, Belgium
Email: [email protected]
Phone: +32 010.87.82.54

2. Data Collected and Purposes

2.1 Contact Form

Data collected: Name, company (optional), email, phone, message

Purpose: Processing your contact request and commercial follow-up

Legal basis: Consent (Art. 6.1.a GDPR) and legitimate interest (Art. 6.1.f GDPR)

Retention period: Maximum 3 years for commercial follow-up purposes

2.2 Analytics

Tool used: Umami Analytics (privacy-friendly)

Data collected: Anonymized visit statistics, pages viewed, country of origin

Purpose: Website improvement and audience understanding

Legal basis: Legitimate interest (Art. 6.1.f GDPR)

Note: Umami does not collect any identifiable personal data

3. Data Sharing

Your contact data is integrated into our CRM system (Odoo) for tracking your request. We do not sell, rent, or share your personal data with third parties for commercial purposes.

4. Your Rights

In accordance with the GDPR, you have the following rights:

• Right of access: Obtain confirmation that your data is being processed
• Right to rectification: Correct inaccurate data
• Right to erasure: Request deletion of your data
• Right to data portability: Receive your data in a structured format
• Right to object: Object to the processing of your data
• Right to restriction: Request restriction of processing

To exercise these rights, contact us at: [email protected]

5. Security

We implement appropriate technical and organizational measures to protect your data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

6. Complaints

You have the right to lodge a complaint with the Data Protection Authority (DPA):

Data Protection Authority
Rue de la Presse, 35
1000 Brussels
Website: www.dataprotectionauthority.be

7. Amendments

This policy may be amended. The current version will always be available on this page with the date of last modification indicated.

8. Contact

For any questions regarding this privacy policy: [email protected]